AGREEMENT FOR THE PROVISION OF TOURIST SERVICES

(Public Offer)

1. DEFINITIONS AND TERMS
1.1. Tour Operator – a legal entity engaged in the formation, promotion, and realization of a tourist product. Limited Liability Company "Piligrim Tours".
1.2. Client (Tourist) – a legally capable natural person who has accepted the terms of this Agreement.
1.3. Tourist Product (Tour) – a complex of paid organizational, logistical, consulting, and other services aimed at the Participant’s preparation for and completion of a route in accordance with one of the Tour Programs published on the website https://pilgrim-tours.ru/
These services include:
1.3.1. Assistance in renting or purchasing special equipment, clothing, and gear that must comply with the safety requirements of the International Union of Alpine Associations (UIAA), the European Committee for Standardization (CEN), and the Russian Mountaineering Federation (FAR). Compliance of gear and equipment is controlled by the Instructor;
1.3.2. Recommendations on the purchase of personal hygiene items required for the route;
1.3.3. Assistance in renting or purchasing household items and food supplies for the duration of the Event;
1.3.4. Arranging for Participants to receive additional services during the Event;
1.3.5. Provision of comprehensive information on the features and difficulty of various routes, as well as assistance in choosing a route and Event program; recommendations to the Participant on effective physical training programs for route preparation;
1.3.6. Development of movement plans for approaches to and retreats from the route, as well as tactical plans for passing technically difficult sections of the route;
1.3.7. Planning of accommodation locations and methods for organizing temporary and permanent camps, catering and drinking regimes on the route during the Event;
1.3.8. Compilation of field food rations and rational menus, drinking regimes, taking into account Participants' preferences and the specifics of food preparation and water supply in the field;
1.3.9. Development of organizational, tactical, and technical measures to mitigate and prevent various types of hazards and risks, including alternative route options;
1.3.10. Planning and ensuring Participants' compliance with measures to minimize negative environmental impact during the Event;
1.3.11. Planning of communications on the route;
1.3.12. Development of an action plan in the event of an emergency or accident within the group during the route;
1.3.13. Provision of the Participant or Group with a professional Instructor for the duration of the Event; conducting safety briefings for Participants before setting out on the route.
1.4. Instructor-Guide – a trained, certified person entered into the register of instructor-guides of the Ministry of Economic Development of the Russian Federation, who provides overall management during the Event and is responsible for the safety of the Participant or Group during the Event. For safety purposes, the management of the Participant or Group is carried out directly by the Instructor-Guide, whose instructions are mandatory for the Participant or Group to follow.
1.5. Force Majeure – unforeseen and unavoidable circumstances (natural disasters, wars, epidemics) confirmed by official documentation.

2. SUBJECT OF THE AGREEMENT
2.1. The Tour Operator undertakes to provide the Client with the tourist product in accordance with the Tour Program, and the Client undertakes to pay for it.
2.2. The Tour Program posted on the website https://pilgrim-tours.ru/ is an integral part of this Agreement.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The Tour Operator is obliged to:
Provide the Tourist with complete and accurate information necessary for the acceptance of this Agreement and the selection of the Tour;
Ensure that the Tour Operator takes exhaustive measures aimed at ensuring the safety of life and health of the Tourist (Group) during the Tourist Route, namely: provide comprehensive information on the features and difficulty of various Tourist routes, as well as assistance in choosing the Tour based on the individual characteristics and health status of each Tourist, specifically:
3.1.1. Provide the Participant (Group) with the equipment necessary to ensure safety on this specific route, excluding equipment that the Participant must prepare or acquire independently in accordance with the equipment list published on the website;
3.1.2. Provide the Participant with assistance in renting or purchasing specialized personal equipment, clothing, and gear that must comply with the safety requirements of the UIAA, CEN, and FAR;
3.1.3. Through the Instructor-Guide, ensure control over the availability and serviceability of each Participant's equipment and gear;
3.1.4. Advise the Participant on purchasing personal hygiene items required for the Event;
3.1.5. Provide assistance in renting or purchasing household items and food supplies for the Event;
3.1.6. Provide comprehensive information on the features and difficulty of various routes, as well as assistance in choosing the Route based on the individual characteristics and health status of each Participant;
3.1.7. Provide the Participant with a recommended physical training program necessary to prepare the body for the upcoming route;
3.1.8. Develop a movement plan for approaches to and retreats from the route, as well as a tactical plan for passing technically difficult sections of the Route;
3.1.9. Prepare a plan for accommodation locations and methods for organizing temporary and permanent camps, catering and drinking regimes on the Route during the Event;
3.1.10. Compile a field food ration and rational menu, drinking regime, taking into account the preferences and health status of Participants and the specifics of food preparation and water supply in the field during the Event;
3.1.11. Develop a plan of organizational, tactical, and technical measures to mitigate and prevent various types of hazards and risks, including alternative route options;
3.1.12. Plan and ensure the Participant's (Group's) compliance with measures to minimize negative environmental impact during the Event;
3.1.13. Provide the Participant (Group) with serviceable technical means of communication, including satellite telephones, on the Route during the route;
3.1.14. Develop an action plan in the event of an emergency or accident within the Group during the route;
3.1.15. Provide the Participant or Group with a professional Instructor-Guide for the duration of the Event;
3.1.16. Conduct safety briefings for the Participant (Group) before setting out on the Route;
3.1.17. If necessary, organize proper and gradual acclimatization before the summit ascent;
3.1.18. If necessary, organize the evacuation of a Participant in need of qualified medical assistance and their escort to the nearest location where such assistance can be provided, if it is impossible to provide such assistance on the Route;
3.1.19. In exceptional cases, upon the occurrence of emergency circumstances posing a threat to the life or health of the Participant (Group), related to changes in weather conditions, the likelihood of negative environmental impacts on the Participant (Group), the condition of the mountain slope, the physical condition of group members, or the lack of sufficient time for the safe return of the Participant (Group), unilaterally change the Event program for safety purposes. In such cases, the change in the Event program shall not constitute non-performance or improper performance by the Club of its obligations under this Agreement;
3.1.20. Promptly inform the Participant orally in the event of changes to the terms of this offer agreement due to circumstances beyond the Tour Operator's control;
3.1.21. If necessary, supplement the Participant's personal equipment for an additional fee;
3.1.22. In the event of the Participant being disqualified from the Event due to health reasons or failure to comply with the Event Rules, organize the Participant's descent to the nearest settlement and, if necessary, arrange for their escort and medical assistance.
3.1.23. Notify the Client of changes to the tour program no later than 14 days before the start.
3.2. The Tour Operator has the right to:
3.2.1. Unilaterally change the Event program and/or postpone it for one day in the event of unfavorable and unsafe conditions for the route: adverse weather, limited visibility, strong wind, high probability of negative environmental factors, unacceptable slope conditions, poor physical condition of the Participant or other group members, lack of necessary time for safe return, etc. The decision to change the Event program is made by the Instructor-Guide, guided by an assessment of all the above circumstances. The Instructor-Guide's decision is binding on the Participant (Group). In the event of refusal to comply with the Instructor-Guide's decision, the Tour Operator is released from liability for non-performance or improper performance of its obligations under this Agreement.
3.2.2. Disqualify a Participant from further participation in the Event if it deems the Participant's health condition to be threatening and further continuation of the Event may be dangerous to their life and health. The decision is made by the Instructor-Guide and is binding on the Participant.
3.2.3. Refuse to provide services to a Participant and disqualify them from further participation in the Event in the event of a violation or failure by the Participant to comply with the terms of this Agreement, the Event Rules, or the instructions of the Instructor-Guide received hereunder. In such case, the Tour Operator's services are deemed not to have been rendered due to the Participant's fault, and the payment made by the Participant is non-refundable. Furthermore, the Participant shall compensate the Tour Operator or other group members for all losses incurred, including lost profits.
3.2.4. Conduct photo and video recording during the provision of Tourist services, including of the Tourist themselves. By accepting the terms of this offer, the Tourist grants the Tour Operator full and unconditional consent to the further use and publication of photo and video materials in any manner and any form, including placement on the Internet, without any remuneration to the Tourist by the Tour Operator. This consent also applies to photo and video materials authored by the Tourist or any third party, published by them in the Tour group chats involving the Tourist and the Tour Operator.
3.2.5. All copyright, related, and other property rights to the recorded photo and video materials belong to the Tour Operator.
3.3. The Client is obliged to:
3.3.1. Comply with the terms of this Agreement and the Event Rules adopted for the safety of the Participant or Group;
3.3.2. Make timely and full payment under the terms set forth in this Agreement;
3.3.3. Arrive at the designated meeting point for participants in accordance with the Event Program;
3.3.4. Independently purchase or rent from the Tour Operator equipment, gear, and food supplies according to recommendations, if such equipment, gear, and food are not included in the cost of services under the Event Program;
3.3.5. Provide the Tour Operator with accurate information about their health status at the time of the Event's commencement;
3.3.6. Throughout the Event, be required to carry a passport and a compulsory or voluntary health insurance policy;
3.3.7. From the start to the end of the Event, be required to comply with the instructions of the Instructor-Guide. In case of failure to comply or inaccurate compliance with instructions, all responsibility for adverse consequences and possible losses falls upon the Participant;
3.3.8. Carefully study the terms of this public offer agreement and strictly comply with the conditions and Event Rules stated therein. By accepting the offer, the Participant agrees to all conditions, rules, and requirements of the Tour Operator specified in this public offer agreement;
3.3.9. Comply with the applicable environmental protection laws of the Russian Federation, safety regulations, sanitary norms and rules, and other regulatory acts;
3.3.10. Treat the property of the Tour Operator and third parties with care;
3.3.11. Upon completion of the Event, return to the Tour Operator any equipment and other property provided to the Participant for the duration of the Event, in the same condition as received;
3.3.12. Immediately inform the Instructor-Guide of any deterioration in their own or other group members' health or of any injury;
3.3.13. Immediately contact the Instructor-Guide to resolve any issues or complaints regarding the services provided by the Tour Operator arising during the Event. If the cause of the Participant's complaint related to improper performance by the Tour Operator cannot be resolved on-site, the Participant has the right to submit a written claim to the Tour Operator within no more than 20 days from the end of the Event, attaching supporting documents. In the absence of claims within this period, the Club's obligations are deemed fulfilled in full and with proper quality;
3.3.14. Not to commit actions aimed at causing harm to the health or property of the Tour Operator, other Participants, or third parties;
3.3.15. Independently obtain an insurance policy covering the cost of helicopter evacuation in the event of an insured incident, in accordance with the Rules of the sport "mountaineering" approved by Order No. 1008 of the Ministry of Sports of Russia dated December 10, 2018;
3.3.16. Review the terms of this offer agreement prior to making payment;
3.3.17. Pay for the tour in the manner and within the time limits specified in Section 5.
3.4. The Client has the right to:
3.4.1. Receive full information about the tour prior to payment;
3.4.2. Independently and at their own expense enter into a personal insurance contract;
3.4.3. Demand compensation for damages in the event of a breach of the agreement terms;
3.4.4. Demand from the Club the execution of title, financial, and reporting documents related to their participation in the Event.

4. PRICE AND PAYMENT PROCEDURE
4.1. Acceptance (full and unconditional acceptance of the terms of this offer) is the payment by the Participant for the Tour Operator's services in accordance with the terms of this Agreement (Article 438 of the Civil Code of the Russian Federation).
4.2. The cost of the Tour Operator's services depends on the tariff plan and additional services selected by the Participant. After the Participant makes payment and funds are credited to the Tour Operator's bank account, or when paying using electronic funds, at the moment the Tour Operator receives verified information from the relevant payment system about the receipt of payment for services, the terms of this offer agreement are deemed accepted by the Participant in full, the Tour Operator's offer is deemed accepted, and the offer agreement is deemed concluded.
4.3. The choice and use of the method of payment for services provided by the Tour Operator is at the Participant's discretion and without any liability of the Tour Operator. The security, confidentiality, and other terms of use of the payment methods chosen by the Tour Operator are beyond the scope of this offer agreement and are governed by agreements between the Participant and the organizations through which the payment is made.
4.4. The Tour Operator has the right to unilaterally change the cost and terms of service provision. The new cost of services takes effect from the moment the Tour Operator publishes it on the Website, on the Event Program page, unless a different effective date for the new prices is specified upon publication. In this case, the Parties are guided by the fact that new rates do not apply to services already paid for by the Participant.
4.2. Payment is made as follows:

• Deposit (Earnest Money) — 20% of the cost upon booking the tour;
• Balance — no later than the start of the tour.

5. LIABILITY OF THE PARTIES
5.1. The Participant is notified and acknowledges that the Event under this Agreement is an extreme sport based on prolonged contact with the wild environment and, as such, carries inherent risks and dangers, including but not limited to:
5.1.1. Encounters with wild animals, which may result in injury or other harm to health;
5.1.2. The possibility of severe sunburn to skin and retinal damage when exposed to the sun without protective means;
5.1.3. The possibility of accidents, bodily harm, or other adverse consequences due to adverse weather conditions or other forces of nature (low temperatures, avalanches, rockfalls, ice crevasses, etc.);
5.1.4. Symptoms of altitude sickness: nausea, headache, vomiting, weakness, digestive system dysfunction, choking attacks, insomnia, and, in extremely rare cases, cerebral and pulmonary edema;
5.1.5. Other risks inherent in the extreme nature of the Event.
5.2. The Participant is warned of the need to obtain medical insurance and mountaineering insurance covering helicopter evacuation in the event of an emergency.
5.3. Participant's Warranties:
5.3.1. The Participant, in addition to reviewing the Event Rules, possesses the necessary knowledge of environmental legislation, rules of conduct and safety in the wild, and the list of required clothing, equipment, and food supplies.
5.3.2. By accepting this offer, the Participant warrants that they make their decision taking into account their health status, which allows them to participate in the selected event, stay in high-altitude conditions, and endure heavy physical exertion. The decision to participate in the Event is made by the Participant after consultation with a medical specialist, taking into account the presence or absence of chronic diseases, cardiovascular and respiratory system diseases, diabetes mellitus, any form of anemia, contraindications to changes in climatic and weather conditions, changes in diet, other diseases and/or health conditions requiring regular medical supervision or medical assistance, as well as other medical contraindications to participation in the Event.
5.3.3. The Participant warrants that at the time of Acceptance, they are not deprived of or limited in legal capacity, the Acceptance is not made under duress, fraud, or threat, the Participant does not suffer from diseases preventing them from understanding the terms of this Agreement, and there are no circumstances forcing them to accept the offer on extremely unfavorable terms.
5.3.4. The Participant is familiar with the provisions of Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data." By accepting the offer, the Participant consents to the provision, processing, and storage by the Club, using automation tools or otherwise, of their personal data, transfer to third parties, and destruction of the obtained personal data in accordance with applicable Russian law. By accepting the offer, the Participant gives the Tour Operator consent to use their personal data for marketing, advertising, and informational purposes.
5.3.4. The Parties are liable for non-performance or improper performance of obligations arising from the acceptance of this offer in accordance with applicable Russian law.
5.3.5. The Participant assumes full responsibility for all possible risks and consequences specified in this Agreement.
5.3.6. The Tour Operator is not liable for the shortening of the Event duration or changes to the Event Program due to unforeseen circumstances or the likelihood of their occurrence during the Event, posing a threat to the life or health of the Participant or Group, including adverse weather conditions or natural phenomena.
5.3.7. The Tour Operator is not liable for the unlawful actions of participants or other persons during the Event, or for the consequences of such actions (hooliganism, theft, property damage, death or bodily harm). A Participant affected by the unlawful actions of other participants has the right to bring the perpetrator to criminal or civil liability under applicable Russian criminal or civil procedural law.
5.3.8. In the event of a breach by the Participant of the terms of the offer agreement and the Event Rules, including (but not limited to):
— the Participant reporting to the start of the Event under the influence of drugs or alcohol;
— the Participant consuming alcoholic beverages, narcotic or psychotropic substances during the Event;
— the Participant causing damage to the Tour Operator, other participants, or third parties,
the Tour Operator has the right to: terminate the performance of its obligations under the Agreement (withdraw from its performance). In this case, the breach is deemed the Participant's fault, and the amount paid under the Agreement on the basis of Clause 2, Art. 381 of the Civil Code of the Russian Federation shall not be refunded to the Participant.
5.3.9. The Tour Operator is not liable for the impossibility of participation in the Event or other adverse consequences for the Participant arising from:
— inaccuracy, insufficiency, and/or untimeliness of the Participant's provision of information and documents necessary for the execution of this Agreement;
— the Participant's failure to comply with the Instructor-Guide's instructions, or the Participant's refusal to participate in the Event, regardless of the reasons for such refusal, or the Participant's unauthorized departure from the Route;
— cancellation or changes in departure times of flights and trains resulting in the Participant's delay to the start of the Event;
— loss, theft, or misplacement of the Participant's personal luggage, valuables, or documents during travel to the assembly point or during the Event;
— decisions, actions, or inactions of the authorities of the Russian Federation or other persons that result in the impossibility of the Club fulfilling its obligations under the Agreement;
— the occurrence of force majeure circumstances.
5.3.10. All costs associated with the early termination of participation in the Event, including costs for the emergency evacuation of the Participant from the route due to sudden illness, accident, disqualification from the Event due to identified violations of the Event Rules or this Agreement, shall be borne by the Participant.
5.3.11. The Participant is responsible for the correctness and validity of the identity documents provided to the Tour Operator, as well as other documents and data necessary for participation in the Event.
5.3.12. The Tour Operator is not liable for the deterioration of the Participant's health or other adverse consequences for the Participant that occur not due to the fault of the Tour Operator and/or the Instructor-Guide, both during the Event and after its completion.
5.3.13. The Participant independently ensures the safety of the equipment and gear provided to them by the Tour Operator, as well as their personal belongings and food supplies.
5.3.14. The Tour Operator is not liable for the loss or destruction of the Participant's equipment, gear, or personal belongings, regardless of the reasons.
5.3.15. In the event of loss or damage by the Participant to property provided by the Tour Operator for temporary use, the Participant shall fully compensate the Tour Operator for the value of the lost property, as well as any other losses incurred, including lost profits.
5.3.16. The Tour Operator is liable for harm caused to the life or health of the Participant through the fault of the Tour Operator only during the Event.
5.3.17. The Tour Operator is not liable for harm caused to the life, health, or property of the Participant after the Event, due to force majeure, the Participant's violation of the Event Rules, the terms of this Agreement, or failure to comply with the Instructor-Guide's requirements.
5.3.18. The Club is not liable for the service provided failing to meet the Participant's expectations and/or for the Participant's subjective assessment of the Event. Failure to meet expectations and/or a negative subjective assessment are not grounds for considering the services to be of poor quality or not provided in the agreed scope.

6. FORCE MAJEURE
6.1. In the event of force majeure circumstances (which could not have been foreseen and prevented by reasonable actions of the Tour Operator or the Participant), such as strikes, natural disasters, fires, floods, earthquakes, weather conditions, military actions, governmental regulations, epidemics, terrorist acts or threats thereof, sharp changes in national currency exchange rates, bans on air travel in a given direction, unforeseen increases in transport tariffs, which prevent the execution of this offer agreement, the Parties are released from liability for non-performance, improper performance, or untimely performance of obligations arising from the acceptance of this offer.
6.2. The Party invoking force majeure must immediately inform the other Party in writing, and the other Party has the right to demand documentary confirmation of such circumstances. If notification is not provided within 3 days of the occurrence of force majeure circumstances, the Party invoking them shall compensate the other Party for actual damages incurred, including lost profits.
6.3. Information notices about the occurrence of force majeure may be sent by any available means of communication, such as postal mail, telegraph or facsimile, email, courier delivery with confirmation of receipt by the other Party. Proper evidence of the existence of the force majeure circumstances specified in Clause 6.1 and their duration shall be certificates issued by competent authorities.

7. MODIFICATION AND TERMINATION OF THE OFFER AGREEMENT
7.1. In the event of termination of the offer agreement at the initiative of the Tour Operator, provided the Participant has properly fulfilled their obligations under the Agreement, the funds paid as a deposit under this offer agreement shall be returned to the Participant.
7.2. The Participant's failure to appear or late appearance at the start of the Event for any reason without proper notification to the Tour Operator is deemed a refusal of the Event. In this case, the funds prepaid by the Participant are non-refundable.
7.3. The Participant must notify the Tour Operator in writing of their decision to terminate the offer agreement and withdraw from participation in the Event before the start of the Event. In the event of termination of the offer agreement at the Participant's initiative after the start of the Event, the funds paid by them under this Agreement are non-refundable (Clause 2, Art. 381; Clause 1, Art. 330 of the Civil Code of the Russian Federation). In the event of non-performance or improper performance of the terms of this Agreement by the Participant or violation of the Event Rules, this Agreement may be terminated at the Tour Operator's initiative without refund of the funds paid by the Participant.
7.4. If the Participant was unable to use the Tour Operator's services due to circumstances beyond their control and notified the Tour Operator in writing in a timely manner before the start of the Event, they have the right to postpone their participation to any other Event planned and announced by the Tour Operator, paying the difference in price between the amount already paid and the current price of the selected Event and Tariff at the time of additional payment. The Participant also has the right to transfer the right to participate in the Event to another person on the same terms, notifying the Tour Operator in writing.
7.5. The Tour Operator reserves the right to change bank details, email addresses, and other data without prior approval from the Participant, notifying the latter by posting relevant information on the Website.
7.6. This offer agreement comes into force from the moment of acceptance of the offer and remains in effect until the Parties fully fulfill their obligations hereunder.

8. FINAL PROVISIONS
8.1. All written notices, letters, agreements, and other documents drawn up during the execution of this Agreement and in connection with it, including the offer agreement itself, transmitted by the Parties via facsimile or electronic means of communication, are recognized by the Parties as full-fledged legal documents executed in simple written form.
8.2. Disputes and disagreements arising during the execution of this offer agreement shall be resolved through negotiations between the Parties. If the Parties fail to reach agreement through negotiations, the disputes shall be settled in court in the manner established by applicable Russian law.
8.3. The invalidity of one of the terms or clauses of this Agreement shall not be grounds for invalidating any other terms or clauses of the offer agreement and shall not nullify their effect.
8.4. The information contained in the offer agreement, annexes thereto, correspondence between the Parties, and other information obtained by the Parties as a result of the execution of this Agreement are confidential and shall not be disclosed, except in cases provided for by applicable Russian law.
8.5. The Tour Operator reserves the right to amend the terms of this offer agreement and its annexes without prior approval from the Participant, notifying all Participants by posting the new version of the offer agreement or any affected integral part thereof on the Website. The new version of the offer agreement and/or any integral part thereof shall enter into force from the moment of publication on the Website, unless a different effective date is set by the Tour Operator upon publication.
8.6. The Tour Operator receives payment made by the Participant thereunder. An offer accepted (paid for) by the Participant cannot be revoked by the Club. In the event of revocation by the Club of this offer, this Agreement is deemed terminated from the moment of revocation. Revocation is carried out by posting relevant information on the Website.
8.7. Upon written request of the Participant, the Tour Operator may issue a written offer agreement, signed and sealed with the Tour Operator's seal.

9. FINANCIAL SECURITY
9.1. Tour Operator Liability Insurance:

• Insurer: JSC "GSK "Yugoria";
• Policy Number: No. 073-002252-016/25 dated December 16, 2025;
• Validity Period: from December 24, 2025 to December 23, 2026;
• Coverage Amount: 500,000 RUB.

10. TOUR OPERATOR'S DETAILS
LLC "PILIGRIM-TOURS"
RTO (Tour Operator Register Number): B031-00161-00/04243409
TIN (Taxpayer ID): 2632126788
KPP (Tax Registration Reason Code): 263201001
OGRN (Primary State Registration Number): 1252600013940
Settlement Account: 40702810660710001755
Bank: STAVROPOL BRANCH No. 5230 OF SBERBANK PJSC
Bank BIC: 040702615
Correspondent Account: 30101810907020000615
Bank TIN: 7707083893
Bank KPP: 263443001